Privacy Message
Souths has a commitment to privacy and the safeguarding of member, visitor and staff personal information. The information that you provide will be used for the purposes of responding to your inquiry or comments and will not be disclosed to any other organisation, without your permission.
We may also use your name, address or e-mail address to send you information about our products and services. If you do not wish us to do so, please indicate on your membership application.
If you want to access this information please contact Souths for details on how to make a request.
Privacy Policy Statement
This Statement
Souths is committed to respecting the privacy of your personal information. This policy statement explains how we collect, use and disclose personal information and what steps we take to comply with privacy laws.
Collection and use of personal information
In most cases, we only collect personal information, which is necessary for us to provide services to you or to comply with the law. This information may include details such as your name, address and contact information. The purposes for which we collect and use your information include complying with legislative and regulatory requirements, providing services to you, performing administrative functions (for example, providing you with information or a quote), conducting customer satisfaction research and telling you about our other services or events. If you do not want us to advise you about other services or events please call 07 4957 2166
Accessing and correcting personal information
You are entitled to obtain access to the personal information we hold about you. If at any time you believe that the information we hold about you is inaccurate, incomplete or out of date, please let us know by calling 07 4957 2166
Security
We take all reasonable steps to prevent misuse, loss, unauthorised access to, and modification or disclosure of your personal information.
Complaints
If you have a complaint about the privacy of your personal information, please contact us by calling 07 4957 2166
Copyright and Use of Information
All of the information and material contained in this web site is subject to copyright, which is owned by Souths.
Users of this site may download information for their own reference, but no part of this site may be copied, reproduced, adapted or transmitted in any form by any process for any commercial purpose without the written consent of Souths or as permitted by the Copyright Act 1968 (Cth).
Disclaimer
This site has been established by Souths to provide its customers with general information about Souths and the services Souths can provide. The information is intended for general use only and nothing on this site constitutes an offer to enter into a legally binding contract.
Souths does not warrant that the information contained in this site is accurate or complete. Except as required by law, Souths will not be liable for any loss, damage, cost or expense incurred as a result of any error, omission or misrepresentation contained in this site. Any links provided to other sites are for convenience only and Souths will not be responsible for any loss, damage, cost or expense incurred as a result of accessing those other sites.
The services available from Souths described in this site may be withdrawn or varied at any time without notice.
TERMS & CONDITIONS
FOR FUNCTIONS, MEETINGS, CONFERENCES WEDDINGS AND SEMINARS
(MEETINGS, FUNCTIONS, CONFERENCES, SEMINARS, BANQUETS)
It is with much pleasure that we offer our Function and Banquet facilities to you. The following information provides a guide to our services and we look forward to providing alternatives to suit your individual requirements. For larger conferences, exhibitions, functions and seminars please see our Function Coordinator. Our philosophy is always to provide event facilities and services of high quality. In order to fulfill this expectation, the following terms and conditions have been designed to ensure your event runs smoothly. It is essential that an appointment be made with the Function Coordinator to arrange the details of your function.
1. TENTATIVE BOOKINGS
Tentative bookings must be confirmed as soon as possible and will be held for a maximum 14 days. If confirmation is not received in this time we may release the venue without notice. In the event that a tentatively booked venue is requested, we will contact the original booker for confirmation. A venue may be released if tentative bookings cannot be confirmed.
2. CONFIRMATION
A deposit is required at the time of confirmation for all function bookings. The deposit required is subject to the nature of your function and will be advised at the time of booking.
3. ROOM HIRE
Room hire charges are advised within the function package and may be required as the deposit upon confirmation of the booking.
4. MENU
Please confirm your menu and beverage selection at least 14 days prior to the event, or as advised by your Function Coordinator. Short notice bookings may be accommodated subject to availability, please address our functions department. We are happy to cater for those with dietary requirements, however prior arrangements are essential and menu variations may reflect charging requirements.
5. FINAL ATTENDANCE
A guaranteed minimum number of guests attending the event is requested three (3) full working days prior to the event, or as advised by your coordinator. Charges will be based on the number of people attending the function or the guaranteed number whichever is the greater.
6. PAYMENT
Catering, entertainment, equipment, estimated bar usage and other associated costs are to be paid two days prior to your function. Final beverage and other outstanding costs are to be paid at the conclusion of the function. Cash or credit cards are acceptable. Cheque payments at the conclusion of the function will only be accepted with prior notice of the Function Coordinator.
7. PRICES
Catering prices are current at the time of the quotation but may be subject to revision at Management discretion to meet rising costs. Prices include GST. All menus subject to change please make contact two months prior to confirm menu and prices.
8. SURCHARGES
A surcharge may be applicable for events held on Sundays and Public Holidays, subject to Club Industry Employee Awards
9. FOOD & BEVERAGE
No food or beverage is to be brought onto the club premises with the exception of festive cakes under prior arrangements with the Function Coordinator. Instructions on storage, display and service of cakes are necessary. No liability is taken for cakes/food brought onto the premises. All food not consumed with the exception of festive cakes remains the property of the Club.
10. ENTERTAINMENT
Assistance with the organisation of entertainment is available from your functions coordinator. All entertainment for your function must be approved by the functions coordinator and prior arrangements made and Club conditions met, such as sound levels and completion times. Please see your Functions Coordinator.
11. EXTENDED HOURS/TIMING
Additional labour or venue charges may apply if your event continues after the agreed completion time. Extended arrangements are under the discretion of Club Management at the time of the function.
12. SECURITY
Arrangements for special security can be made upon request and may attract an additional charge. Particular events may require specific security arrangements and are subject to associated charges. The Club reserves the right without liability to exclude or eject any or all-objectionable persons from the premises.
13. CLIENT RESPONSIBILITY
It is your responsibility to ensure that all attendees behave in an orderly manner during the event. Guests are expected to comply with the behavioral codes of the club and licensing laws, such as Responsible Service of Alcohol, under which the club operates.
Any damage to premises, persons or equipment as a result of disorderly conduct by guests at the event is the responsibility of the booker.
All care but no responsibility will be taken in respect to damage or loss of goods left on the premises prior to, during or after the event. Appropriate insurance cover should be made at the discretion of the booker.
Please consider our local residents when leaving the premises.
It is our policy to provide you with the best possible service by friendly and professional staff in order to ensure the success of your event. The discretion of Club Management will ensure a safe, harmonious and enjoyable event.
14. ADVERTISING
All advertising and signage is subject to the approval of the management of the club. Prior permission is required to use the Club's name and/or logo in print and/or audiovisual display. All proposed artwork, must be approved by the Club's management prior to publication.
Any breach of this condition will entitle the Club to immediately terminate the booking and retain any deposit paid by the organiser.
15. CLUB ENTRY
Please remind your guests that entrance to the Club is subject to the Club rules.
Members will be admitted to the club at all times subject to producing their membership card upon entry, and if requested, authorised proof of age documentation.
Non-members may enter as the guest of a member. If a visitor is a guest of member they must be accompanied by a member, who will responsible for signing in their guest in the relevant register.
Non-members, visitors, may be provided entrance to the Club subject to the Club rules and State Laws whereby residential identification and upon request, proof of age documentation, must be produced upon seeking entry to the Club. To gain entry as a visitor a person must live outside a 5-kilometre radius of the Club they are seeking to enter or be resident interstate.
Children must be accompanied by a responsible adult at all times.
16. CANCELLATIONS
Cancellations of function rooms by you must be advised in writing. If the event is cancelled with less than 60 days' notice, deposits may be refunded only if the function room is resold. When bookings are cancelled within 30 days of the event, 50% of the deposit may be refunded should the room be subsequently resold. The full deposit may be retained in lieu of costs incurred for cancellation notice of 14 days or less.
17. PRIVACY
All information provided by you will be protected and will only be used for the purpose of conduction your event.
